Client stories

Value:Unlocked

Short, honest stories of the businesses we've helped — the problem, what we did, and what changed.

Service desk analysts working at their monitors wearing headsets
IT managed services Featured

We helped bluesource scale support without growing headcount

Project MOSES — an AI framework that turns years of ticket history into instant, machine-generated resolution suggestions.

40%
better recommendations
52%
increase in adoption
500k+
seats supported
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A support worker knitting alongside two residents in a care home lounge
Adult social care

We gave NCG one trusted view of 1,300+ people supported

Three siloed systems unified into a governed Azure + Databricks platform and a four-view dashboard suite.

3
systems unified
4
dashboards
1,300+
people in one view
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A cat eating from a bowl of wet food
Premium pet food

We turned MPM's manual reporting into a single source of truth

Six data sources integrated into one trusted environment, powering a five-page suite from board level down.

#1
most-used report
7 hrs
saved weekly
100+
measures built
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