← Client stories Adult social care

We gave National Care Group one trusted view of everyone it supports.

A single source of truth — fractured, manual processes replaced with timely data the whole organisation can act on.

A support worker knitting alongside two residents in a care home lounge
Industry
Adult social care
Founded
2016
Employees
3,000+
People supported
1,300+
3
source systems unified into one platform
4
dashboards delivered across the data suite
1,300+
people supported, visible in one view

The problem

National Care Group had no single source of truth for data relating to the people it supports. Information was fractured across siloed systems, requiring manual intervention and introducing risk to both accuracy and efficiency — at a time when NCG was scaling fast and pursuing ambitious digitisation goals.

What Anumana delivered

01

Strategic planning phase

A comprehensive discovery and strategic planning phase with NCG stakeholders, developing a long-term technology roadmap aligned to their ambition of becoming the UK's best and most trusted care provider.

02

Azure + Databricks platform build

We unified data from NCG's three core systems — Radar, Nourish and Camascope — into a centralised Azure Data Lake, forming the scalable foundation for all reporting and analytics.

03

Medallion data architecture

Raw data transformed through a Bronze, Silver and Gold medallion architecture using Databricks — creating a reusable, scalable, governed foundation for reporting.

04

Single pane of glass dashboards

Four dashboard views — a summative overview plus three thematic views — with red-flagged KPIs, trend charts and drill-down filters by person and service.

05

Training & adoption support

Operational and technical training sessions, supported by recorded material and comprehensive documentation — enabling long-term ownership within NCG.

Strategy & discovery Data engineering Data architecture Analytics & visualisation Enablement
‘The data architecture Anumana built for us was a key foundation — it ticked multiple boxes from day one. It's given our teams a single, reliable view of the people we support, replacing fractured, manual processes with timely data we can act on. And critically, it's a foundation we've since built our own solutions on, letting us progress our internal capabilities well beyond the original scope.’
Chris Dean — Head of IT, National Care Group

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